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FirstWatch® Surveillance Network Subscriber Site
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CUSTOMER SERVICE INQUIRIES
Are you in need of assistance? Have an idea for an enhancement or need general technical support?
Contact Customer Service
via e-mail or call our office during normal business hours (Pacific Time) 760-943-9123 Ext 255.
For a complete list of contacts or for 24x7x365 urgent technical support click here.
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CUSTOMER NEWS
- Law Enforcement User Group is formed to develop innovative FirstWatch Triggers for Law Enforcement teams across North America. For an overview on the group from our Spring 2008 Newsletter, please [click here].
- Regional Influenza Network expands to include 19 agencies in 13 states.
Click Here
- Las Vegas regional public safety agencies, in partnership with FirstWatch® and EMSystems®,
deploy first phase of real-time EMS Transport/hospital Status system. The system integrates with both public
9-1-1 and private EMS provider's computer systems and EMSystems® hospital status network to provide a real-time regional perspective of emergency resources.
- San Diego County deploys regional situational awareness trigger providing real-time alerts related to key incidents.
- Charleston County EMS deploys Patient Care Report QA Trigger to help ensure PCR requirements are achieved.
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NEWEST COMMUNITIES
We welcome our newest communities:
UMDNJ EMS
Honolulu EMS
Boston EMS
AMR Napa
City of New Orleans
Community Care Ambulance
Rural Metro Atlanta
WestCom
Currently deployed in 123 agencies throughout the U.S. and Canada.
See a map of North American deployments
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FIRSTWATCH RESOURCES & CONTACT INFORMATION
Request an invitation to join the Firstwatch Regional Influenza Network User Group.
Click Here
Technical or operational questions or inquiries including modifications to your system triggers?
Click Here
See how FirstWatch can be used to enhance a communities health surveillance efforts and who can benefit from the system.
Click Here
Interested in expanding your commmunities' network to include other systems or agencies?
Click Here
Visit the FirstWatch Public Information Website.
Click Here
Contact Us Click Here
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